PostNord MyPack Home

With PostNord MyPack Home, you can send parcels weighing up to 35 kg, which are collected from you and delivered directly to the customer’s door. You have to be a contract customer to be able to use PostNord MyPack Home.

Become a contract customer

Your company can easily send trackable parcels to individuals in the Nordic region and the rest of Europe – from door to door

PostNord MyPack Home is a convenient door-to-door parcel service. The service is flexible for the recipient, who receives a pre-notification of the package and can choose the most suitable alternative delivery methods and times.

Handy

A straightforward service for companies that frequently send parcels.

Flexible

The recipient can choose the most appropriate delivery option from the pre-notification.

Trackable

You can track the package from our customer portal or website.

Easy

The recipient can follow the packet through our mobile application.

Dimensions and weight for parcels sent with MyPack Home

Maximum weight	To the Nordic countries 35 kg Outside the Nordic countries 31,5 kg
Max. length	1.75 meters
Max. length + circumference	3 meters

Delivery options

With MyPack Home, the receiver is able to choose the date and time of delivery, and state within which time intervals it is convenient to have the item delivered.

The recipient receives a notification via SMS, email or mobile app the day before the first possible delivery time. The recipient also receives a link to a page on which delivery options can be selected. It is easy to follow shipments with the mobile app.

We deliver your goods throughout the Nordic region and Europe using MyPack Home.

MyPack Home target countries

Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden.

Additional services

Driver Notification: Recipient receives a phone call from driver before delivery. Applies within Finland.

Restricted quantities of dangerous substances (LQ):
Potential target countries

Booking and printing out shipping documents

With the PostNord customer portal, you can make shipments, print labels, get information about all your shipments, connect with customer service, and much more.

Related Services

PostNord MyPack Collect

Send parcels with a maximum weight of 20 kg to customers in the Nordic countries and other parts of Europe.

PostNord Collection Request

With PostNord Collection Request you can manage your company's returns, or order package delivery to, for example, a third party in Finland or elsewhere in Europe.

PostNord Return Drop Off

Do you offer your customers the option of returning products easily and safely? The PostNord Return Drop Off service makes it easy to return parcels.