PostNord MyPack Collect

The PostNord MyPack Collect service enables companies to send parcel deliveries to their customers to pick-up points in the Nordic countries and elsewhere in Europe.

Send parcels to your customers in the Nordic countries and elsewhere in Europe – we will collect the shipments from your location and deliver them to a service point

Only available to customers
with a valid contract before
31.12.2024

Comprehensive

We deliver shipments to the Nordic countries and elsewhere in Europe.

Handy

We collect parcels from your location and deliver them to a service point located near the recipient.

Smart

The recipient receives a notice by text message, email or in mobile app when the parcel is available for collection.

Trackable

You can track the package from our customer portal or website.

Easy

The recipient can follow the parcel through our mobile application.

Limits on dimensions

Minimum dimensions	Length 14 cm, width 9 cm and height 1,5 cm
Maximum length within Nordic countries 150 cm	Maximum length + circumference = 300 cm
Maximum length within other European countries 100 cm	Maximum length + circumference = 250 cm
Maximum weight	Within Finland 30 kg, to other countries 20 kg

Delivery time

The shipment will usually arrive at the recipient’s selected pick-up point in Finland within 1–2, in the Nordics 1–2 and in Europe 2–6 business days. There are regional differences in delivery times.

Arrival notice

The recipient receives a notice by text message, email or in mobile app when the shipment is available for collection. In the Nordic countries, the arrival notice may also be sent to the recipient by letter. There is a separate charge for this service. It is easy to follow shipments with the mobile app.

Parcels are stored at pick-up points for at least 7 days (there are differences in storage time from country to country). The arrival notification always contains information about the last day of collection. If the customer does not pick up the package, it will be returned to the sender at his expense.

Target countries of the PostNord MyPack Collect service

Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Sweden and Spain.

Would you like to know more about PostNord MyPack Collect?

Ask for further information or an offer.

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