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Recommended texts for check outs

It is good to communicate delivery methods clearly and understandably in your online store so that your customers receive the right information and the purchase is easy and smooth. Here you will find recommended texts for online store checkouts.

Recommended texts by service

PostNord Parcel Locker

Delivery to the PostNord parcel locker of your choice.

Estimated delivery time 1-3 days.

Follow the delivery with the PostNord app and our website.  

Follow the delivery with the PostNord app.

Some parcel lockers are located outdoors and are available 24 hours
a day. 

You need the PostNord app to use the PostNord Lähiboksi outdoor lockers. 

Your parcel will be delivered to a PostNord parcel locker. You will receive a notification via the app, SMS and/or email when your parcel is ready to be picked up. 

Find your nearest PostNord pick-up point here.

Contact PostNord customer service here.

PostNord Service Point

Delivery to the PostNord parcel locker of your choice.

Estimated delivery time 1-3 days.

Follow the delivery with the PostNord app. 

Your parcel will be delivered to a PostNord service point. You will receive a notification via the app, SMS and/or email when your parcel is ready to be picked up. The person collecting the parcel from the service point must present a valid ID and arrival notification  

Find your nearest PostNord pick-up point here.

Contact PostNord customer service here.

PostNord Home

Delivery to your door at the agreed time.

Home delivery on the weekdays 8 am to 9 pm.

In the largest cities, real-time trackable deliveries also in the evenings.

Estimated delivery time 1–3 days.

Modify your delivery as preferred.

PostNord will deliver to your door at the agreed time on the weekdays from 8
am to 9 pm, depending on the delivery area. You will receive a notification via
SMS or email. You can change the delivery time or give an authorization to
deliver your shipment without a signature via the link in the shipment
notification. If you are not on site at the time of delivery, contact PostNord
customer service to arrange a new delivery.
Contact PostNord customer service here

Please note that the services are valid from 1st January 2025.

The time frame shown in the sample texts are calculated from the moment we at PostNord receive the shipment for transport. This should be taken into account in the estimated delivery time indicated at the checkout of the online store.

To delivery time calculator

Sustainability

Texts about sustainability

Online store texts can mention PostNord's environmentally friendly transportations.

Our goal is to have fossil-free logistics services by 2030. Our climate transition project has been assessed and approved by the Science Based Targets initiative.

Read more about our sustainability goals and climate transition here.

PostNord logos and icons and istructions to use them are found here

 

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